COMMUNITY

① Mentorship

MENTORSHIP: MEDACCESS

MedAccess is a project focused on building intuitive hospital wayfinding kiosks for elderly patients who get lost in massive modern medical centers. I volunteer as a mentor for a talented team of Grade-10 science and tech students driving this forward. Through the Shenzhen Healthcare Technology Association, we secured our very first pilot site at Far East Hospital in Bantian, Longgang. We are on track to install the first kiosk in late October 2026 and will begin real-world testing that November.

MedAccess kiosk system architecture: indoor positioning fused with cloud sync and a wayfinding interface for elderly patients
The Tencent “E-ban” AI reading robot on display at a public exhibition booth

② Tencent Growth Guardian

TENCENT "E-BAN" (Tencent Growth Guardian)

This past fall (Aug-Oct 2026), I worked as a product-planning intern on "E-ban," an AI-powered reading robot designed for left-behind children in rural areas. Run by Tencent in partnership with the China Women’s Development Foundation and the Tencent Charity Foundation, the program has already supported over 13,000 families since 2021. During my time there, I spent hours researching children’s reading habits and needs, jumped into product design brainstorms, and presented a final set of product recommendations that earned me an Outstanding Participation Award.

③ Visitor Voices

VISITOR VOICES: IMPROVING THE MOGAO EXPERIENCE (2026)

I scraped and analyzed 556 negative reviews of the Mogao Grottoes from Ctrip and TripAdvisor. After sorting through them one by one, I grouped the complaints into five main buckets, like third-party ticket markups, the gap between what visitors expected versus what they actually got to see, and on-site long lines.

It turns out the biggest headache—making up 52.0% of all the bad reviews—was third-party ticket sales. People felt forced into buying overpriced bundles because they couldn't find a standalone ticket or see the official price. This means the real issue is how tickets are sold, not the front-line staff on the ground.

Bar chart of main complaints in 556 negative Mogao Grottoes reviews: reseller markups and forced bundles account for 52%, fewer caves than expected 20%, queues heat and facilities 8%
What 556 negative reviews complain about — half are about third-party ticket sellers, not the caves

Instead of proposing expensive institutional overhauls, I came up with three practical, budget-friendly fixes:

Three low-cost fixes that target 8 in 10 complaints: make resellers show the plain ticket and official price, tell visitors what they will see before they pay, and add wait-time signs shade and free water in queues
Three low-cost fixes that target 8 in 10 complaints — all doable by site management alone

④ Dunhuang for Kids

DUNHUANG FOR KIDS

I wanted to share my love for Dunhuang with a younger audience, so I brought my research out of my room and into local Shenzhen schools and libraries. I designed and set up a pop-up interactive exhibition focused on ancient mural music and food, which ended up reaching over 800 children.

Poster: three periods of Dunhuang murals, each with its own palette
Three Periods, Three Palettes
Poster: how mural pigments were ground from mineral ore
The Colors of the Murals Were Ground from Stone
Poster: how to tell the main figures in the murals apart
Telling the “Big Figures” in the Murals Apart
Poster: three secrets hidden in a Tang-dynasty dining table
A Dining Table with Three Secrets
Poster: a Dunhuang menu drawn from half the world
A Dunhuang Menu from Half the World
Poster: the great Tang orchestra painted on one wall of Mogao Cave 220
A Concert on a Single Wall
Poster: the four families of instruments in the Dunhuang murals
The Instruments of Dunhuang, in Four Families
Poster: instruments that sound with no one playing them, Mogao Cave 321
No One Is Playing, Yet the Instruments Sound?

⑤ Field Work

FIELD WORK: DONG COMMUNITY

I spent over 20 volunteer hours living and working with families in a traditional Dong ethnic minority village. Along with helping out with a village-wide cleanup and interviewing local left-behind children about their daily lives, I spent my evenings learning traditional Dong songs and tasting local cuisine—both of which are recognized as vital parts of China's intangible cultural heritage.

Traditional Dong minority village architecture and daily life during a field-work volunteer trip